The FTMO business model (“FTMO US”) is operated through a partnership between FTMO and OANDA. JV Prop Corporation is a US-registered FTMO Group company responsible for the provision of the Evaluation Process (FTMO Challenge and Verification) and OANDA Prop US Corporation is a US registered OANDA group company (owned by OANDA Global Corporation) responsible for the provision of the FTMO Rewards Account (Signal Provider Program).
While certain infrastructure on which FTMO US services are offered is provided by OANDA Corporation (“OC”), you do not have any client relationship with OC when participating in FTMO US services and therefore will not benefit from any regulatory protections afforded to OC customers.
None of the services offered is subject to oversight by any financial regulator.
This service is only available to residents of the US and legal entities incorporated in the US.
Both Evaluation Process and FTMO Rewards Account offer access solely to a simulated trading environment.
PRIVACY NOTICE
When using our services or accessing our website we need to process your personal data (“you”, “your” or the “Customer”) and the purpose of this Privacy Notice (the “Notice”) is to provide you with information about how we use your data.
This Notice outlines, among others, information on who we are and how we process your personal data, the purposes for which personal data are collected and used, how long we use them, when they are shared with third parties, or what rights you have regarding your personal data.
WHO IS THE CONTROLLER OF YOUR PERSONAL DATA AND WHOM TO CONTACT?
The controller of your personal data is JV Prop Corporation, with its registered office at 1209 Orange Street, Wilmington, County of New Castle, Delaware 19801, United States (“we”, “our”, or “Controller”).
For any queries regarding the processing of your personal data or to exercise your rights, contact us at:
Email: [email protected]
Postal Address: FTMO, Quadrio Offices, Purkyňova 2121/3, Nové Město, 110 00 Prague 1, Czech Republic
WHAT INFORMATION DO WE COLLECT ABOUT YOU AND HOW DO WE OBTAIN IT?
In order for us to be able to use our services we need to obtain and process personal data about you. In this section, you can find an overview of the data which we collect and how we collect it. Detailed information on the purposes for which we process personal data is given in Section 3 of this Notice. All information based on which we can directly or indirectly identify you or which is related to you is considered personal data.
We collect, in particular, following personal data:
Some data about you is provided to us by third parties, such as providers of trading platforms that you choose for use of our services, and social network operators if you decide to link your social networking accounts to an account on the website. This includes:
PURPOSES AND LEGAL BASES FOR PROCESSING YOUR PERSONAL DATA
We use personal data for the following purposes:
Registration and user account
In order to use our services, you must first register on our website and create your profile with the following personal data:
Provision of services and exercise of rights and obligations under the contract between us and the customer.
In order to be able to provide you with our services, i.e. in particular to provide you with the relevant access, tools and support, and to carry out simulated trades, we need to process your personal data. For this purpose, the following data are used:
If you are our current or past customer, we may from time to time send you marketing communications that relate to our services. We may also send you commercial communications to the extent to which you give us your consent. Each of the e-mails sent will be marked as a business communication and each of them will contain a link with the help of which you can easily unsubscribe from the business communications. For this purpose, the following shall apply:
Customer support and communication
During our relationship together we may need to communicate in order to address any of your inquiries or resolve your concerns. If you use our customer support services, we will process your personal data. For this purpose, the following personal data will be processed:
Improving services
If you use some of our services, we will process your personal data in order to develop, test and enhance the services and improve their security. For this purpose, the following shall apply:
Analytics
To obtain information about how our website and our services are used, we analyze customer behavior. For this purpose, the following shall apply:
Protection of our legitimate interests
Sometimes we need to process your personal data to protect our own interests. This interest may vary but include mainly defense in case of any legal claims, general internal risk management including risk management relating to the use of our services by clients (including fraud prevention) and ensuring that our services are secure for use. For these purposes the following personal data will be processed:
Fulfillment of our legal obligations
When providing our services we have various legal obligations we need to fulfil, mainly to keep our services secure, to have accounting and tax records of our services (including performance of necessary audits), to communicate with any regulators if necessary or to fulfil applicable international sanctions requirements.
HOW DO WE STORE PERSONAL DATA AND HOW ARE THEY SECURED?
We process your personal data in a secured database. In order to ensure protection against unauthorized access or unauthorized alteration, disclosure or destruction of the personal data that we collect and process, we have adopted organizational and technical measures to secure them, which we strictly adhere to.
DATA SHARING AND TRANSFERS TO THIRD COUNTRIES
Data Sharing
In the course of our activities, we may share your personal data with other persons for various reasons, primarily to ensure seamless provision of our services, the fulfillment of our legal obligations and to protect our legitimate interests. These persons – recipients fall into different categories, in particular:
We remain responsible and liable for the processing of personal data in case of our supplier or other persons we engage to process the personal data on our behalf.
Note that certain third parties collect personal data for their own purposes as controllers. In such a case, their own rules for the processing of personal data shall apply.
Transfer outside of EU
Personal data collected in the European Union under this Notice may be transferred to countries outside the EU or European Economic Area. Such transfers to third countries will only occur in case appropriate safeguards are in place, for example Standard Contractual Clauses or Data Privacy Framework in case of transfer into the US.
HOW LONG DO WE PROCESS YOUR DATA?
We retain personal data only for as long as necessary to achieve the purposes described above or for a period directly set out by law. After such period your personal data will be deleted or anonymized. We process personal data for the following periods of time:
YOUR PRIVACY RIGHTS
You can exercise all your rights mentioned below, including your right to erasure of personal data and the withdrawal of your consent, by sending a request to us via email at [email protected].
Alternatively, you can use our contact details in Section 1 of this Notice. There are no specific words that you must use in your request, but please be specific enough, so we can help you with your request (e.g. identify yourself, specify the right you wish to exercise, what action you wish us to take, details of what personal data you want erased/deleted, etc.)
We respond to inquiries within 30 days.
In connection with the processing of personal data you have the following rights:
Right of access to personal data
You can ask us at any time to send you confirmation as to whether or not your personal data are being processed. If we process your data, we will provide you with further details on the processing. If you request it, we will also provide you with a copy of the personal data processed. Please note that the first copy is free of charge, but later copies will be provided for a small fee.
Right to rectification of personal data
If we process your personal data inaccurately, you can notify us of this fact, and we will rectify the inaccurate personal data without undue delay. If you register on the website, you will be able to rectify and amend your personal data yourself by editing your profile.
Right to erasure of personal data (“right to be forgotten”)
You have the right to obtain from us the erasure of personal data concerning you without undue delay in the following cases:
We will not be able to act on the request for the erasure of personal data if their processing is necessary for exercising the right of freedom of expression and information, for compliance with any of our legal obligations, for the performance of a task carried out in the public interest, for the establishment, exercise, or defense of our legal claims, or for other reasons provided for by law.
Right to restriction of processing
You can request for us to restrict the processing of your personal data in certain circumstances. You can request this restriction when:
Right to data portability
In the case our processing is carried out by automated means and is (i) based on your consent, or (ii) necessary for performance of the contract, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have them transmitted by us to another personal data controller.
Right to object
If we process personal data on the basis of our legitimate interest, you have the right to object to such processing. If you file such an objection, we will not be able to process your personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests or rights and freedoms, or for the establishment, exercise or defense of our legal claims. In case we process your personal data for marketing purposes based on our legitimate interest, we will terminate the processing without undue delay upon receipt of the objection.
Right to withdraw consent
If processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on the consent given before its withdrawal.
Right not to be the subject of automated decision-making
Except where processing is necessary for entering into, or performance of, a contract, where this is permitted by applicable law, or based on your express consent, you have the right not to be the subject of any decision which is based solely on automated processing, including profiling, which produces legal effects concerning you or similarly affects you to a significant extent.
Right to lodge a complaint with the supervisory authority
If you believe that we are processing your data in violation of the relevant legal regulations. Based on our registered office, you can file a complaint with the Federal Trade Commission (FTC).
DATA PRIVACY FRAMEWORK COMPLIANCE
We comply with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF“) as set forth by the U.S. Department of Commerce. We have certified to the U.S. Department of Commerce that we adhere to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF. If there is any conflict between this Notice and the EU-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https: https://www.dataprivacyframework.gov/
Certification to the DPF Program
We ensure collection, use, and retention of personal data comply with the EU-U.S. DPF Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, and recourse, enforcement, and liability, as specified in this document.
Recourse, enforcement and liability
If we are unable to resolve your complaint relating to our processing of your personal data, you may submit your unresolved concern to the panel established by the EU data protection authorities (DPAs), in accordance with the EU-U.S. DPF. We are committed to cooperating with the DPAs and complying with their guidance regarding data protection complaints related to personal data received under the EU-U.S. DPF.
In case if we are unable to resolve a complaint through the DPAs, you may be able to invoke binding arbitration for residual claims not otherwise resolved by other recourse mechanisms. If your complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms). For more information about binding arbitration, please see the Annex I of the EU-U.S. DPF here: https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction.
We note that we are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission regarding privacy and data protection matters.
CHANGES TO THIS NOTICE
It may be necessary for us to make changes to this Notice consistent with the regulatory requirements, so please check this page occasionally. We will announce any material changes to this Notice via channels appropriate to our relationship with you.
| Area | Time | CEST Offset | Start Hour Max Daily Loss | End Hour Max Daily Loss |
|---|---|---|---|---|
| CEST Time |
|
- | 00:00:01 | 23:59:59 |
| FTMO Platform Time |
|
1 hrs | 01:00:01 | 00:59:59 |
| Your Local Time |
|
hrs |
Today's permitted loss will reset in